Last updated: February 2026

Who we are

ConfettiBox is a Durban-based bakery specialising in handcrafted cakes, cupcakes, and sweet treats. Our website is confettibox.co.za.

Information we collect

When you use our contact form or place an order enquiry, we may collect your name, email address, phone number, and message content. We also use Google Analytics to collect anonymous usage data such as pages visited, time on site, and device type.

How we use your information

• To respond to your enquiries and process orders
• To improve our website and customer experience
• To send order updates via email or WhatsApp

Cookies and analytics

We use Google Analytics to understand how visitors interact with our site. This service may place cookies on your browser. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data sharing

We do not sell or share your personal information with third parties except as needed to deliver our services (e.g. email delivery via Resend).

Your rights

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal data. Contact us at hello@confettibox.co.za to exercise these rights.

Contact

If you have questions about this privacy policy, please email us at hello@confettibox.co.za.